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Debt Collection Specialist - HUNGARIAN speaker [Zabierzów k. Krakowa]
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Liczba postów:2,270
Post: #1
Debt Collection Specialist - HUNGARIAN speaker [Zabierzów k. Krakowa]
Royal Dutch Shell has developed a global network of Shell Business Service Centres to provide first-class services to Shell companies across the world. Six centres are currently in existence in Krakow, Glasgow, Kuala Lumpur, Manila, Chennai and Cape Town. This network is a platform for large-scale specialist expertise and process knowledge to deliver operationally excellent and controlled process.

Shell Business Service Centre in Krakow operates in three main areas: Finance Operations, HR Services and Customer Service. In addition, being international and well-established, the company gives a unique chance of working with people from all over the world in a dynamic and multicultural organization.

Debt Collection Specialist - HUNGARIAN speaker
Work location: Kraków, Zabierzów (pow. krakowski)
Job ID: E32061


Collection Specialist will be working in Credit Department to ensure customer debts are collected in line with contracted payment terms.

Main responsibilities:

- monitoring customer accounts to identify delays in payments and customers approaching or exceeding their credit limit
- making proactive calls to predefined customers to arrange collection of payments
- following up and ensuring that all unresolved/unpaid debits and credits on a customer's accounts receivable are worked to conclusion with payment or internal adjustments
- providing authorized approvals for release of credit blocked orders and taking credit decisions
- replying to inquiries from customers and business partners received by different mediums (phone, email, fax)


- experience in debt collection, customer service or sales is welcome
- ability to work under time pressure with good results orientation
- strong interpersonal and communication skills, persuasive and firm in discussions
- team-player
- good working knowledge of MS Office tools and Outlook
- experience in using one of major ERP systems is welcome
- fluent Hungarian (min. C1 level)
- good English (min. B1 level)

Benefits of working at Shell:

- Interesting work in international environment
- Attractive salary and bonuses
- Medical care and individual life insurance
- An unique opportunity to take part in interesting and professional trainings and to plan your own career path
- Sports programme & facilities e.g. Multisport Benefits Card, our own gym and own volleyball and football teams
- Good atmosphere at work and comfortable working environment: own canteen and a few “relax rooms”

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15-09-2012 9:24

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Debt Collection Specialist - HUNGARIAN speaker [Zabierzów k. Krakowa]
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