Invidia HR [Warszawa]
Oferta pracy- Warszawa- język węgierski+polski+ang.

Invidia HR is a junior – mid level recruitment and employment business working with select Clients in Krakow and Poland, in order to recruit the best talent for our partners. Invidia HR is a Human Resources service provider operating under number 6696.

For our Client we are currently seeking the candidate for the position:


Opis stanowiska:


• contact to the end users, logging and managing incidents and requests (via telephone, e-mails and Customer internal system);
•proceed the initial assessment, diagnosis and remote IT systems support and user help;
•provide in-depth troubleshooting and resolution of incidents caused by hardware or software with use of diagnostic tools;
•escalate potential problems and complex incidents to Competence Centers or Resolver Groups via CRM system.


•excellent communication skills in German/Czech/Hungarian/Portuguese and English (speaking and writing),
•at least secondary education;
•correct diction and ability to conduct telephone conversations;
•willingness to work in the shifts system;
•pro Customer attitude;
•engagement and inquisitiveness;
•sense of humour.

Kindly welcome:

•higher Technical/ IT education;
•experience in HelpDesk/CallDesk sector;
•technicial: interest or hobby.

We offer:

•The work in harmonious team;
•The development of occupation opportunity;
•The work in multicultural and international corporation.



If you are interested in this job position, please send your CV and cover letter at:

Please add the following clause to the end of your submitted CV:

"I hereby consent for Invidia HR Sp. z o.o. with their head office in Warsaw at Leszno 12, to use my personal details hereby submitted for their recruitment process (documenting and processing personal information and forwarding said information to their clients within the structure of the client’s recruitment projects) in accordance with the Law on Protection of Personal Data (Dz. U. 2002 r. Nr 101 poz. 926) until I submit a written withdrawal of consent. I confirm that I was informed of the right to modify, access and protect my personal information.”

Only select CVs will be contacted. Candidates who participate in our recruitment process will be automatically entered into our internal database.
Submitted documents will not be returned.

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