Polish Speaking Customer Service Specialist [Budapest]
#1
Organization

Our client is an American multinational company that is a prominent player in the health industry. Their Budapest hub is mainly involved in Sales and Customer Service activities.


Job description

- Answering incoming calls related to orders, dealing with complaints, providing price quotes to customers
- Entering order details into the ERP system
- Communicating with offices in other countries within Europe and cooperating closely with the Sales, Finance and Logistics teams
- Problem solving: following up on late deliveries, incorrect invoices, addressing ad hoc problems
- Support client needs in a timely and efficient manner, demonstrating a sense of urgency, tenacity, and commitment to quality and excellent client service


Requirements

- Fluent command of Polish, strong intermediate level of English and conversational Hungarian
- 1-2 years of experience in a Customer Service role
- Excellent communication and interpersonal skills
- Strong client orientation
- Ability to multitask
- IT proficiency
- Willingness to relocate and to travel to Budapest for the client interview (costs are not covered)


What we offer

- Stable, multinational company with a small office in Budapest
- Professional environment
- Young team that enjoys spending time together also outside of office hours
- Excellent compensation package



To apply, please send your English CV to diana.bene@randstad.hu!
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